Tisero Crop

Support & help desk

Whatever the season, if something in your field records isn't working as expected, you'll find answers here, and you can write to us directly.

▲ HELP IS AVAILABLE ALL YEAR · REPLIES USUALLY WITHIN 2–3 BUSINESS DAYS

Quick answers

The three questions we hear most often.

TAG · OFFLINE

Do I need internet?

No. Tisero Crop works fully offline, even out in the field, and everything is saved on your device.

TAG · ACCOUNT

Where do I sign in?

Nowhere. There are no accounts or passwords. Open the app and start adding parcels.

TAG · SAFETY

How do I keep my data safe?

Turn on your device's own backup. Uninstalling the app erases its records.

Field notes (FAQ)

Tap a note to open it.

How do I set up my farm?

Start by adding your parcels. Then add crops to each parcel. For each crop, you can record activities such as sowing, irrigation and treatments, and later the harvest.

Can I see the full history of a crop?

Yes. Each crop keeps its full timeline, from planting through every recorded activity to the final harvest.

Can I move my records to a new phone?

Records live only on your device. Your platform's device backup and restore (for example, when you set up a new phone from a backup) may carry app data across. Check this before you wipe the old device.

Can the publisher see my data?

No. Nothing is sent to us or anyone else. Read the Privacy Policy for details.

I deleted an entry by mistake. Can you restore it?

Unfortunately not. We don't hold a copy, so the only way to recover it is from your own device backup.

Something looks wrong or crashes.

Update to the latest version and restart the app. If the problem continues, send us the form below with your device model, OS version and the steps that lead to the problem.

Write to us

Questions, bug reports or feature ideas are all welcome.

Please fill in all four fields. This form doesn't upload anything. If you need a guaranteed reply, email olivia.vaughn48@gmail.com.

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